Certificate of Sponsorship in Care Homes: Your Step-by-Step Guide

Why detailed planning and a focus on essentials save care homes from sponsor licence pitfalls.

By Team ilmove · 4 min read

Care home managers often find themselves knee-deep in paperwork, chasing signatures and ticking boxes, but the real test comes when you’re assigning a Certificate of Sponsorship (CoS). It’s easy to misstep, and the ramifications can be severe—think licence suspension or revocation. Here’s how to avoid those pitfalls.

Understanding the Certificate of Sponsorship

A Certificate of Sponsorship (CoS) is a reference number which holds information about the job and personal details of the individual to whom the sponsor is offering employment. This is essential for any care home looking to hire from outside the UK. There are two types: defined and undefined. Defined CoS are for overseas applicants applying from outside the UK, while undefined CoS are for those already in the UK. Care homes must apply for these through the Sponsor Management System (SMS), and the process usually takes about 8 weeks, though priority options exist.

To apply successfully, you must meet certain salary thresholds. For instance, the minimum salary requirement for a skilled worker visa in care homes is set at £26,200 per annum or the going rate for the job, whichever is higher. Don’t underestimate the importance of this; failing to meet salary requirements can derail your entire application. The UKVI also conducts a genuineness test, scrutinising whether the role and the candidate genuinely meet sponsorship criteria. Supporting evidence is crucial here, including job descriptions, employment contracts, and proof of recruitment efforts. It's not just about ticking boxes; it's about presenting a clear, justified case.

Navigating the Genuineness Test

The genuineness test is where many care homes stumble. This UKVI assessment aims to confirm that the job being offered is real, and that the overseas worker is suited for it. The test examines whether the role is genuine, necessary for the business, and can't be filled by the local workforce. This involves proving that the recruitment process was fair and that the candidate was chosen for their unique skills.

Care homes need to maintain meticulous records of their recruitment process. This includes advertisements for the position, interview records, and evidence that the chosen candidate possesses the necessary qualifications and experience. Failing this test can lead to a refusal of the CoS request, which could cause delays in staffing and potentially impact the quality of care provided.

In one recent case, a care home had its CoS application rejected because the job description and required qualifications seemed tailored to the specific candidate. The UKVI viewed this as an attempt to circumvent fair recruitment practices. The solution was to re-advertise the role with objectively defined criteria, ensuring a transparent process.

The Evidence Package: What You Need

Evidence is the backbone of a successful CoS application. To satisfy the UKVI, you'll need to present a comprehensive evidence package. This should include a copy of the employment contract, proof of the job's necessity, and records of the recruitment process. Additionally, ensure that you have documented how the salary meets the required thresholds.

The evidence package also plays a crucial role in demonstrating compliance during audits. UKVI can conduct checks at any time, and having a well-organised dossier can make these audits less stressful. An audit might request evidence of ongoing compliance, such as records of Right to Work checks and proof of salary payments matching those declared in the CoS application. For more on Right to Work checks, you might find our [2026 UK Guide](/blog/right-to-work-check-for-care-home-staff-2026-uk-guide) useful.

How ilmove HR Changes the Equation

ilmove HR simplifies the complexities of managing a Certificate of Sponsorship within care homes. One of the platform’s standout features is its ability to track Right to Work expiry dates automatically. It sends alerts well before any critical date, significantly reducing the risk of non-compliance.

Another powerful feature is the centralised database for all sponsorship documentation. Instead of rummaging through various spreadsheets and folders, ilmove HR offers a single repository for all necessary documents, accessible from anywhere. This means no more last-minute panics during UKVI audits.

Furthermore, ilmove HR provides a built-in compliance check that ensures all your CoS allocations meet the necessary salary thresholds and job requirements. This feature alone can save hours of manual verification, allowing you to focus on the core operations of your care home.

Final Thoughts on CoS Management

The key to successfully navigating the Certificate of Sponsorship process lies in preparation and understanding the specific requirements of UKVI. Care homes must stay proactive, ensuring all documentation is in order and that compliance is continuously monitored. If you're tracking supervision sign-offs and RTW expiry dates in a spreadsheet, ilmove HR does that part automatically—but most of what I've written above is process, not software.

See how ilmove HR handles it: https://hr.ilmove.com

Frequently asked questions

What is ilmove HR?

ilmove HR is a UK-built compliance software platform for HR and UKVI sponsor licence management, designed specifically for care homes and higher education providers. It handles staff records, sponsor licence documentation, right-to-work checks, CQC-ready records, and GDPR-compliant data architecture.

Is ilmove HR GDPR compliant?

Yes. ilmove HR is built GDPR-first. All sensitive PII fields (passport, NI, DOB, address, postcode) are encrypted at rest. The platform runs on UK-hosted Google Cloud infrastructure in the europe-west2 region, eliminating cross-border data transfer concerns. TOTP multi-factor authentication is required for all admin access.

How long does setup take?

Standard onboarding for ilmove HR is 5 to 10 business days from contract signing to a live system. This includes tenant provisioning, data migration from existing systems, role and permission setup, and staff training.

Do you support multi-location care homes and providers?

Yes. ilmove HR is built around multi-location organisations. Each organisation can have multiple locations with role-based permissions that scope access per location. Staff can be assigned to one or many locations with appropriate visibility controls.

How do I get started?

Book a 20-minute discovery call using the button below. We will discuss your current compliance workflow, the regulatory frameworks you operate under such as CQC, Office for Students, or UKVI, and whether ilmove HR is a fit for your organisation.