Understanding TUPE in Care Homes: What You Need to Know

Navigating staff transfers in care homes can be complex — here's a straightforward guide.

By Sajjad Zaidi · 3 min read

Most care home owners aren't thinking about TUPE until they find themselves in the middle of a transfer. I remember sitting with a manager who was acquiring a new care home, confident in their operational knowledge, but completely blindsided when they realised they had to deal with transferring staff under TUPE regulations. It was a steep learning curve, and their oversight could have led to significant legal repercussions.

The Transfer of Undertakings (Protection of Employment) Regulations — or TUPE, as everyone calls it — applies to many situations in the care sector. If you’re considering acquiring or selling a care home, understanding TUPE isn't just a box to tick; it’s critical to ensuring a smooth transition and protecting both your business and your staff.

When TUPE Applies in Care Homes

TUPE kicks in when there's a transfer of a business or an undertaking. For care homes, this typically means when you acquire another home and take on its staff as part of the deal. The regulations protect employees' rights when their employer changes, so you need to be aware of specific scenarios where TUPE applies:

  • Business Transfers: If you’re buying a care home, all employees who are assigned to the care home will automatically transfer to your organisation.
  • Service Provision Changes: This can include situations where a care home switches from one service provider to another. For example, if a home changes its management company but continues to provide the same services, employees may still be covered by TUPE.
  • Don't make the mistake of thinking that only large-scale acquisitions fall under TUPE. Even smaller changes can trigger these regulations, so always double-check.

    Employee Liability Information

    As part of the TUPE process, you must provide potential new employers with what's called Employee Liability Information (ELI). This includes details like:

    • Names and ages of employees
    • Employment terms and conditions
    • Any legal claims against the outgoing employer
    This information needs to be shared at least 28 days before the transfer date. If you don’t provide this, or if the information is inaccurate, you could face claims from the employees. The last thing you want is to inherit a legal headache alongside your new business.

    Consultation Timing

    When TUPE is at play, you’re not just dealing with paperwork; there’s a human element involved. You must consult with the employees affected by the transfer, and this should ideally start well before the transfer date. The consultation period should be meaningful, allowing employees to raise concerns, ask questions, and understand how the change will affect them.

    This consultation should ideally happen before you finalise the deal. If you’re negotiating a purchase or sale of a care home, consider integrating employee consultations into your timeline to avoid any nasty surprises down the line. Remember, failing to consult properly can lead to claims of unfair dismissal or other legal actions from staff.

    Sponsor Licence Implications

    If your care home employs sponsored workers, TUPE adds a layer of complexity to your sponsor licence obligations. When staff transfer, you need to ensure that their sponsorship remains compliant under UKVI regulations. If the business changes hands and the sponsor licence does not transfer or is not updated, you could face serious issues, including potential revocation of your licence.

    It’s essential to notify UKVI about the change and ensure that your new responsibilities as a sponsor are clearly defined. This isn't just about keeping the paperwork straight; it’s about ensuring that your staff can continue their work without interruption.

    Final Thoughts

    Navigating TUPE regulations can feel overwhelming, especially when you’re busy managing the complexities of a care home. But becoming familiar with these requirements can save you from future headaches and potential legal trouble.

    If you're still tracking things like employee liability information or sponsor licence compliance manually, ilmove HR can automate those processes for you, allowing you to focus on what really matters — providing quality care to your residents. Don't let the intricacies of TUPE derail your plans; make sure you’re prepared and compliant from day one.

    Frequently asked questions

    What is ilmove HR?

    ilmove HR is a UK-built compliance software platform for HR and UKVI sponsor licence management, designed specifically for care homes and higher education providers. It handles staff records, sponsor licence documentation, right-to-work checks, CQC-ready records, and GDPR-compliant data architecture.

    Is ilmove HR GDPR compliant?

    Yes. ilmove HR is built GDPR-first. All sensitive PII fields (passport, NI, DOB, address, postcode) are encrypted at rest. The platform runs on UK-hosted Google Cloud infrastructure in the europe-west2 region, eliminating cross-border data transfer concerns. TOTP multi-factor authentication is required for all admin access.

    How long does setup take?

    Standard onboarding for ilmove HR is 5 to 10 business days from contract signing to a live system. This includes tenant provisioning, data migration from existing systems, role and permission setup, and staff training.

    Do you support multi-location care homes and providers?

    Yes. ilmove HR is built around multi-location organisations. Each organisation can have multiple locations with role-based permissions that scope access per location. Staff can be assigned to one or many locations with appropriate visibility controls.

    How do I get started?

    Book a 20-minute discovery call using the button below. We will discuss your current compliance workflow, the regulatory frameworks you operate under such as CQC, Office for Students, or UKVI, and whether ilmove HR is a fit for your organisation.